Job Title: Suite Care Supervisor - Residence Inn Charlottesville	Salary: DOE / Yearly
Location: Charlottesville, VA	Type: Full-Time
Zip Code: 22903

Description:

The Residence Inn Charlottesville is located at 1111 Millmont Street, Charlottesville, VA 22903 and is currently seeking talented people to join their hotel staff. If providing guests with an experience that exceeds their expectations is your thing, then we need you now!

The Suite Care Supervisor is responsible for inspecting guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in assignment sheets/workboards. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests` service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than 10 pounds without assistance.

Excellent benefits package:

Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition Reimbursement, Company Paid Incentives, Career Advancement, Room Discount.
At Marriott, you can experience the success of an inclusive work environment in which we support your professional growth and celebrate your unique contributions.

For over 75 years, our philosophy has not changed about taking care of our customers begins with taking care of our associates. We invite you to join us and experience a rewarding and successful future at Marriott.

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